TERMS AND CONDITIONS
My Gut Solution (www.mygutsolution.com) owned by Be Nutrition Wise Ltd, has taken great care in the development and presentation of this website and the material present on it. However, there may be inadvertent and occasional errors for which we apologise, but for which we can accept no liability.
"You or yours" refers to you as the person who has submitted your personal information on this website agreeing to use the My Gut Solution/Be Nutrition Wise service (s).
"We or our" refers to Be Nutrition Wise Ltd, incorporated in the Republic of Ireland with under Company Registration Number 628358, whose registered office is at Be Nutrition Wise Limited, 15 Fortfield Drive, Terenure, Dublin 6W, Ireland.
"Website or Site" means the linked pages of www.mygutsolution.com that allow an online consultation to be performed for the purpose of issuing private prescriptions.
Change to the Terms and Conditions
By using the site, you agree to be bound by these Terms. We reserve the right, in our sole discretion, to change, modify, add or remove portions of these Terms at any time.
By agreeing to our Terms and Conditions and using the site, you declare you wish to take part in the online medical consultation service operated by Be Nutrition Wise Ltd through the www.mygutsolution.com website. The online consultations are subject to the terms and conditions set out in this agreement.
You agree to register as an authorised user of the site and by doing so you warrant that you are over eighteen years of age. You agree to not disclose your authorisation credentials (username and password) to any third party. You agree not to register or complete online consultations for anyone other than yourself.
You undertake and warrant that all information provided by you is correct, true and complete.
Nutrition advice is provided in accordance with information you provide to our dietitians through assessments on the website and by www.mygutsolution.com account messages, email and by telephone or video consultation. We rely on the information provided by you and therefore accept no liability for loss or damage arising from our service if you supply incorrect or incomplete information.
You agree to promptly inform any issues arising advice provided through the website.
You agree to inform your GP about advice given to you through the website.
We are not liable for any damage which may arise from your failure to inform your GP or other healthcare professional about advice you receive from the website.
We are not liable for any damage which results from your failure to follow advice given on the website.
You accept the advice that the website does not replace your GP or dietitian or health professional and that you should consult with your GP and other health professionals when you are advised by our dietitians and as need arises.
In the event that you do not fully understand the questions in the assessment part of the website or are unsure how you should answer those questions, or you do not fully understand the advice or information given to you on the website, you agree that you will seek clarification from the website dietitians.
You agree that any advice our dietitians advise to you will be exclusively for your own personal consumption and not for any other person and you undertake not to supply any other person with any such advice.
If any of these terms are held to be invalid or unenforceable then the validity and enforceability of the remaining provisions shall not be affected.
You give your consent for information about yourself, your health and your medical history including, but not limited to, the information you divulge as part of the online assessments and or consultation assessment to be viewed and exchanged by and between Be Nutrition Wise Ltd employees and a dietitian working on Be Nutrition Wise's behalf for the purpose of conducting a dietetic online consultation. You understand this information may be exchanged electronically.
Online consultations made electronically from this Website will be dealt with by a dietitian as soon as possible. www.mygutsolution.com is an online nutrition service that relies on third party networks and technology for communication and we are unable to guarantee a time of arrival of consultation information to a dietitian or absolutely guarantee it will arrive at all.
You are responsible for providing valid credit or debit card details and in doing so you are authorising us to take payment in full for the service and warrant that you are authorised to use the card. Our pricing is clearly displayed on the website.
Cancellations and Refunds
Video consultations may be rescheduled free of charge if requested 24 hours in advance of the appointment time. All requests to reschedule must be made by emailing [email protected]
Cancellations for video consultations must be made 24 hours in advance of the appointment time for a refund.
Refunds can only be made to the original credit or debit card and take 1 to 10 working days to process.
Be Nutrition Wise Ltd has taken care in the preparation of the content of this website. To the fullest extent permitted by the law, Be Nutrition Wise Ltd disclaims all warranties of any kind with respect to the content of this website.
Exclusive jurisdiction of the Irish courts
The Site has been created and is controlled by Be Nutrition Wise Ltd in Ireland. These Terms will be governed by, and construed and enforced in accordance with, the laws of Ireland. You hereby unconditionally and irrevocably submit to the exclusive jurisdiction of the Irish courts.
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